ConversionControl gives you the opportunity to send automated email from your agents when they are assigned to a new task: to make sure this works correctly, you first need to connect your SMTP provider to your ConversionControl account. If you don’t already have a SMTP provider, we advise you to create a free one from […]
Category: Settings
How to sort “abandoned carts” to different agents
Before sorting “abandoned carts”, let’s follow the procedure to create a proper Request Type. There are two cases: If the “abandoned carts” page is different from the sales page, then it can be identified as a single new request type (by navigating to CRM>Request Type, clicking on “Add New” and tick the “Can Generate” box, […]