How to use the “Click to Call” feature in ConversionControl

We added the “Click to Call” feature in ConversionControl to speed up your agents work by allowing them to click on a telephone number and send it directly to their smartphone insted of having to write it down. Here is how to connect your phone to ConversionControl. Chrome + Android If you use the Google […]

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How to visualize unassigned contacts in ConversionControl

From the Administrator account, you can filter all unassigned contacts to find eventual anomalies in the assignment settings. Making sure all the contacts with a telephone number are assigned to your agents is trivial for sales, welcome and customer care operations. And, since we are paying for those contacts, it is very important to ensure […]

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